My order delivery is late, what should I do?

Your order will be delivered on working days from 9am to 6pm. To receive your order please make sure that someone is at the delivery address. During promotional periods, delivery time may be longer than usual.

During national or local holidays our and warehouse and stores may be closed, so they will not be considered "working days" for the purposes of order delivery time.

If your order has still not arrived during the expected delivery times, please reach out to us, so that we can further investigate.