Are shipping costs refunded?

Your delivery costs will be refunded in some circumstances, for example, if the item sent does not match the one ordered, if it has been damaged during transit or if it has been cancelled under the Free Withdrawal Right, as long as the item is unworn, unwashed, undamaged, with all brand tags attached and the original packaging included, which shouldn’t be damaged or altered, besides what is considered normal for its opening.

For more information on the Free Withdrawal Right, click here.